David Spilsbury, Applications and Web Team Manager, Cherwell and South Northamptonshire Councils, outlines how a digital transformation that began with waste services now offers citizens self-service to over fifty council services.

While it’s a topic that we don’t particularly like to talk about, it’s important for Local Authorities to be prepared in order to communicate effectively to their communities. 

The Local Government Association of Queensland (LGAQ) is well underway in their migration project with Jadu. They are in the process of moving the majority their member councils (circa 40) to the Jadu Continuum platform using Jadu Galaxies and eForms.

We’re enhancing webhooks capabilities within Jadu CXM. Using webhooks along with the service API means that you have the tools to build light touch real-time, two-way integration between CXM and your other third party tools, without the need to wait for Jadu to build a 'core' integration. 

We’re proud of our amazing Engineers here at Jadu and we’re behind coding all the way. If it wasn’t for the coders in our team, our software wouldn’t exist and continue to improve.

An informed citizenry is at the heart of a dynamic democracy, but for that to be true, it’s important that your residents are able to find the information they’re looking for quickly and easily.

Working in partnership with Spacecraft, a strategic digital design agency, accessibility and total digital inclusion underpin everything we do. The same should apply to you and your website if you want to ensure no one gets left behind.