From chaos to calm: How Jadu helped Swindon Borough Council transform waste services

At Swindon Borough Council, the waste and recycling team have seen it all. From the days of chaotic...

How Swindon Borough Council use Jadu Connect to transform public services

Swindon Borough Council has spent several years rethinking its service delivery to place residents...

Reorganisation that works: The digital priorities that will shape England’s new authorities

The benefits commonly associated with Local Government Reorganisation (LGR) in England are well...

Local Government Reorganisation: The hidden democratic risks

While the Ministry of Housing, Communities and Local Government (MHCLG) and the Local Government...

The power of AI Agents in customer service: reimagining public, academic, and commercial engagement through automation and intelligence

In an era where expectations for instant, accurate, and personalised responses are at an all-time...

The UK’s pothole crisis: can £1.6 billion and smarter technology fix our roads?

Potholes have long been a bane for UK motorists, but the situation has worsened significantly. One...

From sticky notes to seamless digital services: Medway Council’s journey with Jadu Connect

At Medway Council’s Connect Day (May 2025), the digital team showcased a transformative journey in...

Jadu launches Agent-Ex: Search, putting AI to work for digital self-service

Jadu has launched Agent-Ex: Search, an AI-powered search agent designed to transform how users...

Reimagining Local Government: Introducing Medway 2.0

What if we could redesign local government from scratch, with no legacy systems, outdated...