THE JADU BLOG

Here's where you'll find lots of useful information about our customers' successes, product and partner news... and lots more!

CXM Case Type Management Permissions Feature

We’re excited to let our CXM customers know about this new feature coming soon! The power of CXM is that many business units within a company can use it for different purposes. This new feature will enable you to restrict which case types licensed users can edit. This allows different teams to build their own processes confidently, knowing others won’t be able to access and accidentally edit them. Below covers what you can expect from the new feature when it arrives!

Swindon Borough Council: Using Emerging Technology to Improve Efficiencies during COVID- 19

Councils have had to react quickly during the pandemic, launching new services at speed and moving team members into different service areas to support with the increase in demand. This includes service areas such as supporting the vulnerable, applying for Business Grants, delivering and applying for food parcels.

Send Emails and SMS Messages with GOV.UK Notify and CXM.

We’ve been working on a new integration that is now available for you to use if you’re a Jadu CXM customer and GOV.UK Notify user. You can find instructions on how to start using this integration in the CXM User Manual.

Jadu focuses on three core principles to support customers and community

We’re a small team at Jadu - mainly designers and developers, project managers and testers - so when our CEO Suraj Kika laid out three core principles that will guide the company through the next few months, it provided important focus. We’re good at making tools and supporting our customers to make best use of those tools.

Data Export Management feature, Phase 2

Last month, we released phase one of the exciting, new and improved Data Export Management feature. The previous blog post covered how easy it is to now export your form data, in bulk and from one centralised place in your Jadu Control Centre using CSV, XML and JSON formats.

  • 3 min read
  • March 17, 2020 9:49:10 AM GMT

New and improved Data Export Management feature

We have good news for our Forms (XFP) and Content Portal users, from the 4th February 2020, there will be an easier way to export your form data, in bulk and from one centralised place in your Jadu Control Centre. The data will be exportable in CSV, XML and JSON formats.

  • 4 min read
  • January 31, 2020 9:35:43 AM GMT

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