Here's where you'll find lots of useful information about our customers' successes, product and partner news... and lots more!
We are pleased to announce the release of an exciting enhancement to our webhooks feature within Jadu CXM, which opens more possibilities for you to use your data, and makes webhooks easier to work with. If you want to know more about webhooks then you might find it useful to read our previous post - ‘What are webhooks?’
Revisiting the Jadu Covid-19 Community Podcast, we’ve pulled out 10 key guest quotes to give you a snapshot of the first series!
We’re excited to share a brand new feature with you! The Bulk Data Retention feature enables you to redact sensitive data for multiple cases in bulk in Jadu CXM, using an API request. This helps you to keep on top of your data, removing it easily when it’s no longer required and helping you with GDPR compliance.
Jadu became the leading Content Management System (CMS) provider to Queensland, Local Government In March 2018. The newly formed partnership with The Local Government of Queensland (LGAQ) involved migrating all of its member councils websites’ to the Jadu Platform. More and more websites are being added to the migration plan as the project evolves.
During the COVID-19 pandemic, councils have had to react quickly and efficiently to launch new services, move staff members to new departments to support increased demand and work remotely. New services they needed to launch early on included; supplying Business Grant forms, supporting vulnerable residents, delivering food parcels and waste management services.
We’re excited to let our CXM customers know about this new feature coming soon! The power of CXM is that many business units within a company can use it for different purposes. This new feature will enable you to restrict which case types licensed users can edit. This allows different teams to build their own processes confidently, knowing others won’t be able to access and accidentally edit them. Below covers what you can expect from the new feature when it arrives!
Councils have had to react quickly during the pandemic, launching new services at speed and moving team members into different service areas to support with the increase in demand. This includes service areas such as supporting the vulnerable, applying for Business Grants, delivering and applying for food parcels.
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