Single Sign-On (SSO) technologies help to meet everyday user needs by making it easier for end users (from customers and citizens to students and staff and other constituent users) to easily authenticate, and sign-in to access and track secure, highly personalised digital services. This is especially the case where organisations look to provide a true depth in their digital service delivery that can only be realised by implementing a wide range of software products and services to meet the growing demands of digital service consumers.

Silktide, in association with SOCITM, has released a list of the Top 30 UK Council websites for accessibility.

Residents walking into Norwich City Council’s offices used to have to give their information to a customer service adviser, take a number and wait their turn to speak to someone from the service they required. Not having a designated time could mean long waiting times and frustrated visitors. It was the same process used by many councils up and down the country. 

We have good news for our Forms (XFP) and Content Portal users, from the 4th February 2020, there will be an easier way to export your form data, in bulk and from one centralised place in your Jadu Control Centre. The data will be exportable in CSV, XML and JSON formats.

Here at Jadu, mental health in the workplace is really important to us. Several of our colleagues are undertaking a Mental Health First Aid Course, and we wanted to introduce you to our newest Mental Health First Aider, Dave Wardrop.

We’re pleased to see that two new JADU Spacecraft sites (Broxbourne and Harrow) occupy the top two rising positions in the 2019 Q4/UK Local Government Sitemorse rankings. It’s also great to see JADU stalwart (Harrogate) continue its reign at the top of the Accessibility chart!

While it’s a topic that we don’t particularly like to talk about, it’s important for Local Authorities to be prepared in order to communicate effectively to their communities.