The chancellor is today expected to announce £2.5bn in funding (£500m each year for the next five years) to fix up to 50 million potholes across Britain.

Back in December, some of the Jadu team were lucky enough to spend the day with Shaw Trust Accessibility Services, an organisation that supports the private, public and charitable sectors to create an accessible environment, both digitally and physically.

David Spilsbury, Applications and Web Team Manager, Cherwell and South Northamptonshire Councils, outlines how a digital transformation that began with waste services now offers citizens self-service to over fifty council services.

Web accessibility. A statement you may hear often, but what does it really mean?

Single Sign-On (SSO) technologies help to meet everyday user needs by making it easier for end users (from customers and citizens to students and staff and other constituent users) to easily authenticate, and sign-in to access and track secure, highly personalised digital services. This is especially the case where organisations look to provide a true depth in their digital service delivery that can only be realised by implementing a wide range of software products and services to meet the growing demands of digital service consumers.

Silktide, in association with SOCITM, has released a list of the Top 30 UK Council websites for accessibility.

Residents walking into Norwich City Council’s offices used to have to give their information to a customer service adviser, take a number and wait their turn to speak to someone from the service they required. Not having a designated time could mean long waiting times and frustrated visitors. It was the same process used by many councils up and down the country.