In November 2020, members of the Jadu team attended TechShare Pro, an annual accessibility and inclusive design conference hosted by AbilityNet. The event focuses on offering insights and knowledge to attendees on creating and delivery digitally inclusive web content. Here are some key takeaways from the session ‘Making Social Media Accessible’, to help you make your accounts accessible to all:

Our customers in Local Government responded quickly to the Global Coronavirus crisis, launching new services at speed that met the immediate needs of communities. Councils suddenly found themselves having to coordinate delivery of business grants, spinning up services around medicine and food delivery, working with community volunteer groups, processing Personal Protective Equipment (PPE) donations and a lot more. Not only did they face the challenge of launching new services, they had a long list of other challenges to overcome, including; moving their workforce to remote working, shifting existing services online, increasing the frequency of communications to the public and ensuring that all citizens could access key services. We wanted to remind you that the Jadu Library is there to help. We’ve received feedback from some of our customers who have said that being able to utilise the Jadu Library has been particularly useful during the busy and unprecedented year. We’ve listed some of our top viewed and downloaded assets from 2020.

Revisiting the Jadu Covid-19 Community Podcast, we’ve pulled out 10 key guest quotes to give you a snapshot of the first series!

Here at Jadu, mental health in the workplace is extremely important to us. Several of our colleagues are qualified Mental Health First Aiders, so there is always someone on hand to speak to. We wanted to introduce one of our newest Mental Health First Aider’s, Vineethaa Thyagarajan, and share her experience with mental health.

During the COVID-19 pandemic, councils have had to react quickly and efficiently to launch new services, move staff members to new departments to support increased demand and work remotely. But as the pandemic began to plateau, we observed a reset beginning to happen in local government, as councils finally had a chance to step back and assess the current situation, and how their new operations were fairing up.

We’re excited to share a brand new feature with you! The Bulk Data Retention feature enables you to redact sensitive data for multiple cases in bulk in Jadu CXM, using an API request. This helps you to keep on top of your data, removing it easily when it’s no longer required and helping you with GDPR compliance.

Accessibility has never been so important, it’s also a requirement and for certain organisations, the law.