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During the COVID-19 pandemic, councils have had to react quickly and efficiently to launch new services, move staff members to new departments to support increased demand and work remotely. But as the pandemic began to plateau, we observed a reset beginning to happen in local government, as councils finally had a chance to step back and assess the current situation, and how their new operations were fairing up.
We’re excited to share a brand new feature with you! The Bulk Data Retention feature enables you to redact sensitive data for multiple cases in bulk in Jadu CXM, using an API request. This helps you to keep on top of your data, removing it easily when it’s no longer required and helping you with GDPR compliance.
Jadu became the leading Content Management System (CMS) provider to Queensland, Local Government In March 2018. The newly formed partnership with The Local Government of Queensland (LGAQ) involved migrating all of its member councils websites’ to the Jadu Platform. More and more websites are being added to the migration plan as the project evolves.
During the COVID-19 pandemic, councils have had to react quickly and efficiently to launch new services, move staff members to new departments to support increased demand and work remotely. New services they needed to launch early on included; supplying Business Grant forms, supporting vulnerable residents, delivering food parcels and waste management services.
Councils have had to react quickly during the pandemic, launching new services at speed and moving team members into different service areas to support with the increase in demand. This includes service areas such as supporting the vulnerable, applying for Business Grants, delivering and applying for food parcels.
We’ve been working on a new integration that is now available for you to use if you’re a Jadu CXM customer and GOV.UK Notify user. You can find instructions on how to start using this integration in the CXM User Manual.
Birmingham City Council has shared its ‘Donate Personal Protection Equipment (PPE)’ form on a new COVID-19 Community Toolbox. The form can be reused by councils to accept donations of equipment for use by front-line NHS staff, care workers and volunteers.
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