--- title: The Jadu Blog | Suraj Kika description: Suraj Kika is the Group CEO and founder of Jadu, with responsibility for sales, technology, product strategy, marketing and partnerships. A serial software entrepreneur with a background in design, he works with super-smart Agile software engineers and designers to build beautiful, reusable web software for customer service and digital transformation. --- - [Skip to content](https://blog.jadu.net/blog/author/suraj-kika#main-content) [![JADU main site home page](https://blog.jadu.net/hubfs/raw_assets/public/JADU_August2022/images/logo.svg "JADU main site home page")](https://www.jadu.net/) - [Support](https://www.jadu.net/support) - [Jadu Library](https://www.jadu.net/library) - [Contact](https://www.jadu.net/contact) - Search Open Search Close Navigation Close navigation - Products - [Jadu Digital Platform](https://www.jadu.net/products) - [Jadu Connect](https://www.jadu.net/connect) - [Jadu Central](https://www.jadu.net/central) - [Ways to buy](https://www.jadu.net/buy) - Services - [Services Overview](https://www.jadu.net/services) - [Accessibility](https://www.jadu.net/accessibility) - [Development](https://www.jadu.net/development) - [Eye Tracking](https://www.jadu.net/eye-tracking) - [Hosting](https://www.jadu.net/hosting) - [Professional Services](https://www.jadu.net/professional-services) - [Support](https://www.jadu.net/support) - [Testing](https://www.jadu.net/testing) - [Themes](https://www.jadu.net/core-themes) - [Training](https://www.jadu.net/training) - [User Experience](https://www.jadu.net/ux) - [Web Design](https://www.jadu.net/webdesign) - Customers - [Customer Case Studies](https://www.jadu.net/case-studies) - [Local Government](https://www.jadu.net/local-gov) - [Higher Education](https://www.jadu.net/highered) - [Tourism](https://www.jadu.net/tourism) - [Partners](https://www.jadu.net/partners) - About - [About Us](https://www.jadu.net/jadu-1) - [Careers](https://www.jadu.net/careers) - [Corporate Social Responsibility](https://www.jadu.net/csr) - [Events](https://www.jadu.net/events) - [Jadu Academies](https://www.jadu.net/academy) - [Latest News](https://www.jadu.net/news) - [Our Story](https://www.jadu.net/our-story) - [People and Culture](https://www.jadu.net/culture) - [The Jadu Blog](https://blog.jadu.net/blog) Close navigation - Products - [Jadu Digital Platform](https://www.jadu.net/products) - [Jadu Connect](https://www.jadu.net/connect) - [Jadu Central](https://www.jadu.net/central) - [Ways to buy](https://www.jadu.net/buy) - Services - [Services Overview](https://www.jadu.net/services) - [Accessibility](https://www.jadu.net/accessibility) - [Development](https://www.jadu.net/development) - [Eye Tracking](https://www.jadu.net/eye-tracking) - [Hosting](https://www.jadu.net/hosting) - [Professional Services](https://www.jadu.net/professional-services) - [Support](https://www.jadu.net/support) - [Testing](https://www.jadu.net/testing) - [Themes](https://www.jadu.net/core-themes) - [Training](https://www.jadu.net/training) - [User Experience](https://www.jadu.net/ux) - [Web Design](https://www.jadu.net/webdesign) - Customers - [Customer Case Studies](https://www.jadu.net/case-studies) - [Local Government](https://www.jadu.net/local-gov) - [Higher Education](https://www.jadu.net/highered) - [Tourism](https://www.jadu.net/tourism) - [Partners](https://www.jadu.net/partners) - About - [About Us](https://www.jadu.net/jadu-1) - [Careers](https://www.jadu.net/careers) - [Corporate Social Responsibility](https://www.jadu.net/csr) - [Events](https://www.jadu.net/events) - [Jadu Academies](https://www.jadu.net/academy) - [Latest News](https://www.jadu.net/news) - [Our Story](https://www.jadu.net/our-story) - [People and Culture](https://www.jadu.net/culture) - [The Jadu Blog](https://blog.jadu.net/blog) - [Support](https://www.jadu.net/support) - [Jadu Library](https://www.jadu.net/library) - [Contact](https://www.jadu.net/contact) Search this site Search ![blog-gradient](https://blog.jadu.net/hs-fs/hubfs/blog-gradient.png?width=842&name=blog-gradient.png "blog-gradient") # THE JADU BLOG Here's where you'll find lots of useful information about our customers' successes, product and partner news... and lots more! ![](https://blog.jadu.net/hubfs/Saas%20blog.jpg) [Technology & A.I.](https://blog.jadu.net/blog/tag/technology-a-i) ## [AI agents aren’t the end of SaaS - they’re driving its next phase of growth](https://blog.jadu.net/blog/ai-agents-arent-the-end-of-saas) Written by Richard Farrell (Chief Innovation Officer, Netcall) and Suraj Kika (Chief Growth... 5 minute read ![](https://blog.jadu.net/hubfs/Blog-Generational-Opportunity.jpg) [Technology & A.I.](https://blog.jadu.net/blog/tag/technology-a-i) ## [Why Devolution and Local Government Reorganisation is a Generational Opportunity for English Councils and ‘Digital Layer’ Thinking](https://blog.jadu.net/blog/why-devolution-and-local-government-reorganisation-is-a-generational-opportunity-for-english-councils-and-digital-layer-thinking) The reorganisation of local government is often seen as a logistical challenge rather than a... 4 minute read ![](https://blog.jadu.net/hubfs/Blog-Image-digitalLayer.png) [Technology & A.I.](https://blog.jadu.net/blog/tag/technology-a-i) ## [The Digital Layer: Building AI-Ready Organisations](https://blog.jadu.net/blog/the-digital-layer-building-ai-ready-organisations) Embracing the Culture Shift Required for Generative AI to Transform Organisations As I delivered... 3 minute read ![](https://blog.jadu.net/hubfs/Blog-Image-Edinburgh.jpg) [Local Gov](https://blog.jadu.net/blog/tag/local-gov), [Accessibility](https://blog.jadu.net/blog/tag/accessibility), [Higher Ed](https://blog.jadu.net/blog/tag/higher-ed), [Partners](https://blog.jadu.net/blog/tag/partners) ## [Empowering Edinburgh City Council Employees with Jadu Central Gateway](https://blog.jadu.net/blog/empowering-edinburgh-city-council-employees-with-jadu-central-gateway) What if you work for a large, public organisation, but do not have a corporate email address? 2 minute read ![](https://blog.jadu.net/hubfs/Blog-Image-Connect.jpg) [Local Gov](https://blog.jadu.net/blog/tag/local-gov) ## [The Website is the CRM](https://blog.jadu.net/blog/the-website-is-the-crm) As the CEO of Jadu, I’ve been fortunate enough to work with some of the most innovative and... 3 minute read ![](https://blog.jadu.net/hubfs/Jadu-anticipate.jpg) [Local Gov](https://blog.jadu.net/blog/tag/local-gov), [Technology & A.I.](https://blog.jadu.net/blog/tag/technology-a-i), [Higher Ed](https://blog.jadu.net/blog/tag/higher-ed), [UX & Design](https://blog.jadu.net/blog/tag/ux-design) ## [Predicting outcomes and anticipating how users needs will change. Our role as digital leaders.](https://blog.jadu.net/blog/predicting-outcomes-and-anticipating-how-users-needs-will-change-our-roles-as-digital-leaders) Buying products to manage and automate systems is easy. Implementing them, ensuring adoption and... 2 minute read ![](https://blog.jadu.net/hubfs/Blog/Supporting%20Imagery/NEW%20Connected%20Communities%20-%20Blog%20Post.png) [Local Gov](https://blog.jadu.net/blog/tag/local-gov), [Technology & A.I.](https://blog.jadu.net/blog/tag/technology-a-i) ## [The future is how we connect communities.](https://blog.jadu.net/blog/the-future-is-how-we-connect-communities) Only by automating processes, integrating systems and becoming more commercial can Local... 3 minute read ![](https://blog.jadu.net/hubfs/luca-bravo-XJXWbfSo2f0-unsplash.jpg) [Accessibility](https://blog.jadu.net/blog/tag/accessibility) ## [Accessibility: Like security, it's something we all own.](https://blog.jadu.net/blog/accessibility-like-security-its-something-we-all-own) We all care about security - for legal and because it's all our responsibility. Accessibility is... 2 minute read ![](https://blog.jadu.net/hubfs/pexels-kaboompics-com-6336.jpg) [Local Gov](https://blog.jadu.net/blog/tag/local-gov) ## [Councils must invest in digital self-service now or face catastrophe](https://blog.jadu.net/blog/councils-must-invest-in-digital-self-service-now-or-face-catastrophe) Suraj Kika, CEO, Jadu takes a look at why the need for digital self-service is greater than ever –... 2 minute read Like to know more? Get in touch [![site-logo-white](https://blog.jadu.net/hubfs/site-logo-white.png)](https://www.jadu.net/) ## Let's talk… Fields marked with \* are required - [Jadu Blog](https://blog.jadu.net/blog) - [Products](https://www.jadu.net/products) - [Customers](https://www.jadu.net/customers) - [Services](https://www.jadu.net/services) - [Support](https://www.jadu.net/support) - [Culture](https://www.jadu.net/culture) - [Contact](https://www.jadu.net/contact) - [Careers](https://www.jadu.net/careers) - [News](https://www.jadu.net/news) - [Legal](https://www.jadu.net/homepage/187/legal) Sign up for our emails © Jadu Ltd 2026 - [Follow us on LinkedIn](https://www.linkedin.com/company/jadu/) - [Follow us on Twitter](https://twitter.com/jadu) - [Subscribe to us on YouTube](https://www.youtube.com/channel/UCiICwjYZf8gENbHC2GlkAxg) - [Follow us on Facebook](https://www.facebook.com/JaduGroup) - [Follow us on Instagram](https://www.instagram.com/jadugroup/) - [Report a Security Issue](https://www.jadu.net/report-security-issue) - [Accessibility Statement](https://www.jadu.net/accessibility-statement) [![Jadu](https://www.jadu.net/site/images/site-logo-white.png?2.20.1 "Jadu")](https://www.jadu.net/) ## Sign up for our newsletters Fields marked with \* are required