During the COVID-19 pandemic, councils have had to react quickly and efficiently to launch new services, move staff members to new departments to support increased demand and work remotely. But as the pandemic began to plateau, we observed a reset beginning to happen in local government, as councils finally had a chance to step back and assess the current situation, and how their new operations were fairing up.

Accessibility has never been so important, it’s also a requirement and for certain organisations, the law.

During the COVID-19 pandemic, councils have had to react quickly and efficiently to launch new services, move staff members to new departments to support increased demand and work remotely. New services they needed to launch early on included; supplying Business Grant forms, supporting vulnerable residents, delivering food parcels and waste management services.

We’re a small team at Jadu - mainly designers and developers, project managers and testers - so when our CEO Suraj Kika laid out three core principles that will guide the company through the next few months, it provided important focus. We’re good at making tools and supporting our customers to make best use of those tools.

The COVID-19 pandemic will affect all of us in one form or another. One of the safest things we can do right now is to work from home (where possible), to slow the spread of the virus.

Here at Jadu, mental health in the workplace is really important to us. Several of our colleagues are undertaking a Mental Health First Aid Course, and we wanted to introduce you to our newest Mental Health First Aider, Dave Wardrop.

Beta testing is a great way of validating that what we are building is right for you, and is a big focus here at Jadu. We want to continue to work with you to create new, innovative features and feedback on the user experience, design and development process.