Here's where you'll find lots of useful information about our customers' successes, product and partner news... and lots more!

All Posts

New and improved Data Export Management feature

We have good news for our Forms (XFP) and Content Portal users, from the 4th February 2020, there will be an easier way to export your form data, in bulk and from one centralised place in your Jadu Control Centre. The data will be exportable in CSV, XML and JSON formats.

You’ll also have the functionality to export data collected through your online forms into your other back office systems for processing and reporting in March 2020. Yes, reporting!


Andy Green, Product Owner of XFP provides you with a quick update of what you can expect from the new feature.
It’s exciting to introduce Data Export Management, I’ve been speaking with some of our customers, and I know it’s a feature that will prove really useful for many of you. Just a quick note, there are two planned phases as part of this release: 

  • Phase 1 - expected from 4th February 2020 - you can manually run an export from your Control Centre. Once given access via Admin privileges, simply log in, and click the export button (more information below)
  • Phase 2 - expected March 2020 - you’ll be able to schedule exports to run at regular times/occurrences. You’ll also be able to send the generated export data files via an XFP connector and use webhooks to initiate an export. A notification will be sent to you when the files are ready to download. 



Why use data export? 

We know many of you in your type of work, need to have the option to pull data from your online forms. It might be that you’re required to measure the success of a recently implemented service, such as a new Garden Waste Service and you have to report back to the wider team. Essentially, this feature provides you with the option to export large amounts of form data to enable you to process information and create reports to align with your business processes.

Here are just some examples of why you might want to use the data export feature:

  • Manually export a file, e.g. a CSV file
    Many service areas and managers may need to run an ad hoc export of form data for reporting purposes and want to use Excel to query the data. 
  • Automated data exports
    You may need to pull regular reports for large exports of data, e.g. for your daily, weekly or monthly team meetings. You might also want to automate how that data is extracted from the file location and receive it in a system readable format e.g. XML or JSON. 


Other benefits: 

  • Optional uploaded attachment export is available e.g. export a user’s attachment’s and generated PDF files as well as the data file (Phase 1)
  • Data export is classed as a ‘job’ and once the job is complete and the data exported, nominated control centre admins are notified and also receive an email with the ability to download the files (Phase 1)
  • A full audit trail is kept for each file showing which users have downloaded it (Phase 1)
  • Data export job configurations will be able to be created to define the data you’d like to export e.g. export data based on the ‘started’ and ‘submitted’ dates and the form status of ‘incomplete’ or ‘submitted’. (Phase 1)


Coming soon: 

At the moment, jobs need to be run by a user in the Control Centre, but in later phase release (Phase 2), webhooks will be enabled so that other applications can make the request to create the job and receive data exports. 


What do you need to do to be able to access the feature?
As with most releases, you must have the latest patch to access this feature, this applies to both phases. You’ll then see a new module page entry called ‘Data Management’ in your Jadu XFP Control Centre.

Note: Control Centre users won’t be given access to the module by default, it needs to be enabled via Admin Privileges. Find out more in the XFP User Manual.

“I’m really pleased to see the Data Management feature available in the Jadu Control Centre for our customers. While we have had an export option available, this new and improved version, available in both the legacy and modern form builders enables customers to export data at scale. The next phase is even more exciting for our customers, the ability to schedule data exports as well as use webhooks to initiate an export will help automate processing and reporting - saving much-needed time and effort” - Suraj Kika, Jadu Group CEO


Join Andy on the 11th March 2020, 15:30-16:00 once phase 2 is complete to watch a quick demonstration and learn how to get the most out of the data management feature.

Sign up now

Andy Green
Andy Green
Andy Green is Product Manager for Jadu’s Forms (XFP) and Payments (PayBridge) software. Joining Jadu in 2007 as an apprentice engineer, Andy has worked his way through engineering to become a product manager. Specialising in transactions and integrations, Andy has worked on high profile projects in both a technical and leadership role including Employment Tribunals service with the Ministry of Justice and DirectGov.

Related Posts

The benefits of supporting OAuth & SAML to utilise other Identity Providers

Single Sign-On (SSO) technologies help to meet everyday user needs by making it easier for end users (from customers and citizens to students and staff and other constituent users) to easily authenticate, and sign-in to access and track secure, highly personalised digital services. This is especially the case where organisations look to provide a true depth in their digital service delivery that can only be realised by implementing a wide range of software products and services to meet the growing demands of digital service consumers.

JADU Sites Lead Silktide Council Accessibility Index

Silktide, in association with SOCITM, has released a list of the Top 30 UK Council websites for accessibility.

Norwich City Council improves appointments experience and reduces costs

Residents walking into Norwich City Council’s offices used to have to give their information to a customer service adviser, take a number and wait their turn to speak to someone from the service they required. Not having a designated time could mean long waiting times and frustrated visitors. It was the same process used by many councils up and down the country.